Of IT, recession, exploitation, BPO and threat! sigh..

28 Nov

Well…as you all know it is recession times indeed…and every optimist would say…this is the time to raise from the dead, to cash in on the low economy, to test your basic strategies…but its also that time, which can be misused in the name of cost cutting, strategy change, innovative employment, et al.
This is the time where pink slips are being distributed as if it were Diwali bonus or something…But this is also the time when in IT companies, freshers (people without experience) are being exploited as they have no other option but to oblige.

Check out the mail below which a leading IT service company has sent to its future employees who were campus recruited in regions like West Bengal, Andhra Pradesh and the North Eastern states.
PS: I will not name the company…mainly cos either you know the name or rather will get to know as you read.

The letter dated 25th Nov. 2008 is as below (unedited except for the name)! 😉

Greetings from XYZ,

Having completed the academic chapter of your career, we trust you are gearing up to face the exciting challenges of corporate life and waiting for a joining communiqué from us.

You would be aware of the current economic environment across all industries including IT industry. IT analysts and experts claim that this scenario is likely to prevail for a while. We are aware that you
have been eagerly looking forward to join XYZ. We have looked at various options to absorb you without much delay, and as part of that we are glad to invite you to join our BPO division at Kolkata. The
date of joining will be intimated to you shortly. You will work in BPO division for a period of 12 to 18 months after which you can be moved to other divisions
of XYZ Technologies.

While you are at the threshold of a stable career in a reputed firm, there are few facts that we would like to share with you about our BPO division for you to make a right decision.

· XYZ BPO is the largest integrated 3rd party IT BPO player in India .

· Amongst the top 3 offshore BPO service providers in the world.

· One of the fastest growing divisions within XYZ Limited.

· Specialists in delivering process specific solutions in areas like Technical helpdesk, F&A, procurement, HR services, Loyalty services and knowledge services.

· You would be part of the technical process group where in the nature of work would be of a technical helpdesk engineer responsible for providing technical solutions to customers calling from across the globe. You are expected to work in different shifts (within 24hrs * 7days).

If you decline this offer or do not respond, it will be deemed as you are not interested in taking the employment offer with XYZ and the previous offer given to you will stand cancelled.

Best wishes and looking forward to having you with us soon.


Campus Recruitment Team


Asking to join a BPO??? WTF…

Pay is unchanged I heard, but you’ll know only after you join…

BTW, why should the bond period of 15 months be agreed upon for a BPO…you can instead join any other BPO without or with a lesser bond period (and without paying upfront)!

“Can be moved to”…is a dangerous corporate term, my friends….its not as simple as it may seem when you read. It would be synonymous to “Let’s see later about that…” 12-18 months after you join.

And believe me, these 12-18 months of anticipation for a move to the technologies would be the worst period if you are a technically inclined person. And it would by all means lead to depression if things don’t go the way you have been anticipating after those 12-18 months…have seen this happen, so beware…

//(within 24hrs * 7days)// What does this mean??? Sickos…

“If you decline this offer or do not respond…..” – this shows how they are exploiting the freshers by threatening them – jump into fire or no food situation- and hence exploiting the situation.

I would say, before any of you freshers respond to this – do APPLY your THOUGHTS!! 🙂

More on this OVER HERE…and don’t forget to read the comments over there, could help u make a decision! 🙂


Posted by on November 28, 2008 in Thoughts


Tags: , , , , , , , ,

24 responses to “Of IT, recession, exploitation, BPO and threat! sigh..

  1. aparna

    November 28, 2008 at 9:20 am

    this is so sick of them…chaa

  2. niveditha

    November 28, 2008 at 10:27 am

    i get who could do this..
    simple to guess isn’t it.. 😛

    wat crap.. these ppl have made a habit of playing with the lives of ppl i tell ya..

  3. Sree

    November 28, 2008 at 11:47 am

    @ Aparna,

    Tell me about it…very cheap!
    Thanks buddy!! 😀

    @ Nive,
    yeah sort of…jaane anjaane mein clue chod jaata hoon main!! 😉
    not with lives re…with the young careers…they show hope, say big and sweet stuff in pre-placement talks and then change strategies and finally steep down to openly say “if not this, then nothing”!! Sic..
    Thanks buddy! 😀

  4. Sudhakar

    November 28, 2008 at 12:32 pm

    Oye… The “largest integrated 3rd party IT BPO player in India” was a giveaway man. WTF indeed. And I know from reliable sources that their BPO operations is a sick place to spend your time. This is preposterous. Some thought they are applying. Well you can’t blame them. They used to build lightbulbs you see.


  5. Sree

    November 28, 2008 at 12:45 pm

    @ Sudhi,

    Hehe..yeah lightbulbs! 😀 And I didn’t reveal about them nor say that they are the largest!! 😉
    //And I know from reliable sources that their BPO operations is a sick place to spend your time.// There u go…point to be noted!!
    Thanks for your views buddy! 😀

  6. Sriram

    November 28, 2008 at 3:51 pm

    Well it still is just an ‘offer’. You could choose to ignore it and take up another offer. Blaming them for something that you are being offered and are not ‘entitled’ to sounds ridiculous. Is it a right that you have to be given the job? Even if they did say they would, circumstances can change and they have. So I think calling it exploitation is like the ostrich story.

    By not recognizing the situation at hand and still asking for the same kind of job/pay/promotion opps is silly.

    That is not to say that they aren’t guilty of exploitation.

  7. Sree

    November 28, 2008 at 4:09 pm

    @ Sriram,

    If it was just an offer I wouldn’t have heeded…But its an offer which these freshers have to accept or the “offer letter” they got in hand stands invalid.
    When a company offers something at the time of campus recruitment its their duty to adhere to it…else they should stop recruiting ppl 2 yrs in advance…also the guys who have been selected by this company would surely have lost their chance to sit and apply for the recruitment of other companies in their campus.
    And moreover for a BPO, one need not have done a BE or a B.Tech…a 12th grader could do…when these ppl have put in 4-5 yrs extra, they can’t just be “offered”…

    I would have still felt ok if they had removed the bond agreement in case of BPO “offers”…but nah…
    And btw, why don’t they come out and say it in the press about this?? Recently I read in leading newspapers that they are gonna recruit 10,000 or so in the next calendar yr…why this face-off??
    If they thought they were doing something right, they should have done it in open…and not send mails to these poor freshers asking them to take it or forget it!!

    Thanks for your views though…I understand what you mean to say about this being not the right time and all that…but if you think being in the shoes of those youngsters, you’d feel the pinch “offered”!! Peace! 🙂

  8. amrita

    November 28, 2008 at 8:28 pm

    baap re that mail scared me , first of all I don’t wanna work in a BPO & wat was that 24 * 7 , & to think that I”ll be having my campussing next year *bleak future* . & it’s like u have to take up a BPO job or they”ll fire u anyways , heee bhagguu .

  9. Maddy

    November 28, 2008 at 9:48 pm

    I swear dude …..seriously sad …. and I liked ur point abt other companies taking this as an oppurtunity for reducing the benefits as much as possible …. in the name of cost cutting !!!

  10. Sree

    November 28, 2008 at 10:02 pm

    @ Amrita,

    Obviously…I mean you don’t study engg to go an join a BPO…or at least not to be forced to join one that too after making you wait for 6-8 months…
    Hope things work out well for u! 🙂

    @ Maddy,

    Thanks bud for your views! 🙂

  11. anoop

    November 29, 2008 at 5:11 pm

    i guess its better than:’getting a placement offer in May 2007-graduatin in may 2008-waitng for New Year-2009-gettin a call-training-bench or buffer in project-for a few more months and its New Year again-doing what //a 12th grader could do// or even less..(12 th graders these days are smarter than somone trained to be unremarkably average after 4-5 years BE or B.Tech)-!!!
    phew!!!i rarely be so cynical!!!!
    its not abt the ‘lightbulbs’ alone..its about ‘i t’ as a whole…

    last years pinch was milder…its jus got bigger i guess or sharper…but then if they aren’t offerd this atleast,imagine the pinch or crunch or whtever!!!
    none could predict this economy downfall coming…nor can we predict wat is yet to come(though its humanly possible for the majority to expect only the worst and get it!!!)

    “anything can be done to you that you can not prevent” this before?!?!
    wondering if we need to think of a solution to catch-22!
    just let it be n hope for the best!

  12. Sree

    November 29, 2008 at 6:37 pm

    @ Anoop,

    Right…you are absolutely right from where you see!
    Let me put what I think in points:
    1) When a company has taken me in as a Project Engineer after coming to my college demanding the first slot, its their responsibility to stick to what they have offered. And now they can’t offer me a BPO position instead…and at the same CTC?? are they joking?? Don’t you think the existing BPO executives will cry out asking for a similiar CTC?? And when they can pay the same (as they say they will), why are they forcing these freshers into the BPO sector???
    2) If we look at the long term prospectives, they are ruining the careers of all these ppl who have been offered…
    3) And if they think they are doing something that is right, why are they not saying so in the press?? To the press, they have said its an option…but they haven’t said that its the ONLY option.
    4) I agree its something better than nothing in this downtrend times…but they are losing the trust of the people by doing so…do you think they’ll put these guys back into the technologies after 12-18 months?? Nah…a corporate promise, common…it may snow here in chennai instead, but that promise will be replaced with a “business reason”!!

    I would say, that the people accepting or rejecting this offer should do so with the long term career aspects in mind…
    And if one has to join a BPO, there are better ones out there…why join the largest one which makes the youngsters pay in advance as well sign on bonds?? Not worth it at all…

  13. anoop

    November 29, 2008 at 7:25 pm

    your rite too.!coz no way i’d try to justify them not keeping up their word!
    agree with ur words…ya they are losing trust.! BIg time!!!!
    n am afraid if other IT cos take this as a cue.!!its better left unsaid..’hope’ is th only word am reminded again….just hope for better times.!

  14. Sree

    November 29, 2008 at 7:40 pm

    @ Anoop,

    yeah…hope it is…and its dooms day if all IT companies follow this…you know what as kids we learn from our parents na when they say “you are as good as the company you are in”…they mean in terms of friends, but on second thoughts it applies here too..
    One more point I missed…if this is a cost cutting move, then same CTC for a BPO profile is nothing but a poor joke…lets see what comes in the accounts of those who decide to take up this only option!
    Lets hope this bug of a thought stops at this company alone…
    Thanks buddy! 🙂

  15. 1010

    November 30, 2008 at 7:58 am


  16. Sarathy

    November 30, 2008 at 9:28 am

    Gosh, that’s really sick S3. So, the talks about ethics, professionlism and the other code they speak so much about – does it apply only to the employees and not the employers.

  17. Sree

    November 30, 2008 at 11:16 am

    @ Binary,
    Its not a Chi Chi one…just a disgusting one…may rot the reputation of the company!!
    Thanks!! 🙂

    @ Sarathy,

    Temme about it…it seems so…sad and sickening..
    Thanks buddy!! 🙂

  18. Abhishek

    November 30, 2008 at 12:16 pm

    Ya, I have a friend who was recruited in the same company, and got a similar mail last week… An indication of grim times ahead… Hoping that the conditions will improve soon….

  19. Sree

    November 30, 2008 at 1:11 pm

    @ Abhishek,

    Right…hoping for the same here too dude…
    But didn’t think that such a “reputed” company will come up with such a shocking offer!
    Thanks! 🙂

  20. Jass

    December 4, 2008 at 6:57 pm

    Seriously SAD! Whatever happened to ethics!

  21. Sree

    December 4, 2008 at 11:39 pm

    @ Jass,

    Yeah…ab kya kare…haalath kharab hone ke saath unn bachchon ka naseeb bhi kharab!
    Thanks buddy!

  22. markat/the big one

    February 25, 2009 at 4:49 am

    Dear Sree:
    Having followed your musing, why are you wasting your Eblis talent in a blog. Write a novel yaar or something more serious stuff.

  23. Sree

    February 25, 2009 at 11:40 pm

    @ Mvk-maam,

    Thanks a lot for the push! 😀


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